Atlantis, The Palm | Hotel in Dubai

| 9.4 (1676 Reviews) |  1 Bathroom
Palm Jumeirah Hotel | Atlantis, The Palm

Hotel in Palm Jumeirah, Dubai

Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 13 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aed 797.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aed 200 per person airport shuttle fee: aed 900 per vehicle (roundtrip, maximum occupancy 4) rollaway bed fee: aed 797.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 1037602 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Hazel
May 20, 2026 03:29:16 PM
Review Score:   6
Summary: This was approximately our 8th visit to your hotel over the past 20 years, which is why I would like to share the issues we experienced during this stay. Unfortunately, the room cleaning service was insufficient. Even though we pressed the “Please Clean the Room” button before leaving, when we returned to get ready for dinner, housekeeping was still cleaning the room and we had to wait. The following day, despite pressing the button again, no cleaning service entered the room at all. In addition, we waited for more than half an hour during the check-out process, and the staff member handling the procedure appeared inexperienced and unprepared, which became extremely frustrating for us. We also did not receive the water we had requested. The response we were given was that “the water is far away and it would take time.” The delays and poor handling of the check-out process caused our children to wait in the car for a long time in the heat, which made the experience even more unpleasant. As returning guests who have chosen your hotel for many years, we were truly disappointed by this experience.
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FAQ's

Is this Atlantis, The Palm pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Atlantis, The Palm?

Check-in time for Atlantis, The Palm starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Atlantis, The Palm have a swimming pool?

Yes, this Atlantis, The Palm has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Atlantis, The Palm?

Best-rates for the Atlantis, The Palm starts from $414 per night with includes Hot Tub, Parking, Ocean View, Bar, Toiletries, Guest Services, Breakfast, Internet, Kitchen, Air Conditioner, Restaurant, Laundry, Designated Smoking Area, View, Balcony/Terrace, Accessibility, Spa, Entertainment, Child Friendly, Pool, TV, Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Atlantis, The Palm a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Atlantis, The Palm wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Atlantis, The Palm is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Atlantis, The Palm?

Based on the information reported by the owner or manager, the Atlantis, The Palm indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Atlantis, The Palm?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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