Oryx Grand Hotel Jebel Hafeet | Hotel in Al Ain

| 7.6 (3537 Reviews) |  9 Bathrooms  30 Guests
Al Ain Hotel | Oryx Grand Hotel Jebel Hafeet

Hotel in Al Ain

Located on Hafeet Mountain at 3000 ft above sea level, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides. The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotel’s room service. Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Café. Mercure Grand Jebel Hafeet Hotel is situated a 2 hour drive from Abu Dhabi and Dubai. The Hili Fun City Park is 16 miles from the hotel and the Camel Race Track and zoo can be found 6 miles away.

Oryx Grand Hotel Jebel Hafeet is located in Al Ain.

This 123 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, EV Charge Station, Sports/Activities, and several others. This is a 4 star rated property and has over 3537 reviews with the average score of 7.6 . Coming to Al Ain and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 123 Bedrooms Hotel if you want to learn more about this place in Al Ain. These details are authentic, as they are provided by our partner, booking.com.

This Oryx Grand Hotel Jebel Hafeet in Al Ain is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Oryx Grand Hotel Jebel Hafeet”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Fruit
  • Breakfast in the room
Parking
  • Free parking
  • Parking on site
  • Parking
  • Accessible parking
  • Electric vehicle charging station
Activities
  • Head massage
  • Neck massage
  • Spa
  • Fitness
  • Movie nights
  • Spa/Wellness packages
  • Couples' massage
  • Locker rooms
  • Happy hour
  • Spa facilities
  • Back massage
  • Massage
  • Full-body massage
  • Racquetball
  • Playground
  • Fitness center
  • Spa lounge/Relaxation area
  • Hand massage
  • Pool table
  • Badminton equipment
  • Sauna
  • Ping-pong
  • Foot massage
General
  • Convenience store on site
  • Elevator
  • Facilities for disabled guests
  • Safe
  • Non-smoking rooms
  • Air conditioning
  • Family rooms
Guest Services
  • Tour desk
  • Ironing service
  • Express check-in/out
  • Meeting/Banquet facilities
  • Business center
  • Valet parking
  • Concierge
  • 24-hour front desk
  • Suit press
  • Room service
  • Fax/Photocopying
  • Baggage storage
  • Car rental
  • Lockers
  • Daily housekeeping
  • Dry cleaning
  • Packed lunches
  • Currency exchange
  • Babysitting/Child services
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Key card access
  • Fire extinguishers
  • Key access
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

All guests are required to present a valid physical id upon check-in, children under 12 years old can stay free of charge when using their parents' existing bed, an extra bed is available upon request for an additional charge of 150 aed, outside food and shisha are prohibited.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.9
Location:
8.92
Staff:
8.21
Facilities:
7.72
Comfort:
7.99
Cleanliness:
7.92
Ada Glayza
May 19, 2026 07:00:00 AM
Review Score:   8
United Arab Emirates
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Value for money Good pool area
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room with Mountain View
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Bidet, Toilet, Shampoo, Private bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Lockers, Safe, Carpeted, Air conditioning, Interconnecting room(s) available, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, Mountain view, Garden view

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Mountain View
Room Type: Double
Room Size: 29 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Bidet, Toilet, Shampoo, Private bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Lockers, Safe, Carpeted, Air conditioning, Interconnecting room(s) available, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, Mountain view, Garden view

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Executive Suite
Room Type: Suite
Room Size: 80 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Slippers, Bidet, Toilet, Shampoo, Private bathroom, Guest bathroom, Additional bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Iron, Ironing facilities, Lockers, Safe, Carpeted, Air conditioning, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Sitting area, Dining area, Desk, Sofa

View

City view, View, Pool view

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Superior Double Room with Pool View
Room Type: Double
Room Size: 29 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Bidet, Toilet, Shampoo, Private bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Lockers, Safe, Carpeted, Air conditioning, Interconnecting room(s) available, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

City view, View, Pool view

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible

Pool and Spa

Pool towels, Pool with a view

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room with Pool View
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Bidet, Toilet, Shampoo, Private bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Lockers, Safe, Carpeted, Air conditioning, Interconnecting room(s) available, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

City view, View, Pool view

Services

Wake-up service

Kitchen

Electric kettle, Dryer

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels, Pool with a view

Cleanliness & disinfection

Hand sanitizer
Presidential Suite
Room Type: Suite
Room Size: 274 m2
1 Bunk bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Presidential Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Towels, Bathrobe, Toilet paper, Shower, Conditioner, Hairdryer, Slippers, Bidet, Toilet, Shampoo, Private bathroom, Guest bathroom, Additional bathroom, Bathtub, Free toiletries, Shower cap, Bathtub or shower

General

Ironing facilities, Lockers, Safe, Carpeted, Air conditioning, Tile/Marble floor, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Kitchen

Electric kettle, Refrigerator, Dryer, Microwave, Kitchenette

Outdoors

Balcony

Living Area

Sitting area, Dining area, Desk, Sofa

View

View, Mountain view, Pool view, Garden view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Pool and Spa

Pool towels, Pool with a view

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite
Room Type: Suite
2 Twin bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
Two-Bedroom Suite

FAQ's

Is this Al Ain hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Al Ain hotel?

Check-in time for Al Ain hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Al Ain hotel have a swimming pool?

No, this Al Ain hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Al Ain hotel?

Best-rates for the Al Ain hotel starts from $122 per night with includes Sports/Activities, Wellness Facilities, Spa, Restaurant, Laundry, Parking, View, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Entertainment, Breakfast, Balcony/Terrace, Accessibility, Guest Services, Child Friendly, Internet, Air Conditioner, EV Charge Station with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Al Ain hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Al Ain hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Al Ain hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Al Ain hotel?

Based on the information reported by the owner or manager, the Al Ain hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Al Ain hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD122
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