The Ritz-Carlton, Shenzhen | Hotel in Shenzhen
Hotel in Central Business District, Shenzhen
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toilet paper
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Towels
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Separate bathtub and shower
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Bathrobes
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Free toiletries
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Hair dryer
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Shampoo
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Toothbrush and toothpaste (on request)
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Private bathroom
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Bed sheets
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Premium bedding
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Pillow menu
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Rollaway/extra beds (surcharge)
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Blackout drapes/curtains
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Free cribs/infant beds
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Down comforter
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Air conditioning
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Slippers
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Desk
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Access via exterior corridors
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Phone
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Safe
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LED light bulbs
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Recycling
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Free newspapers
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Local maps
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Soundproofing
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Separate sitting area
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Turndown service
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Laptop-friendly workspace
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Connecting rooms available
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Water-efficient showers only
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Iron/ironing board
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24-hour room service
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2 bars/lounges and 1 poolside bar
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Coffee/tea in common area(s)
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3 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 217 for adults and CNY 108.5 for children
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Free bottled water
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Local meal delivery service
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Electric kettle
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Free tea bags/instant coffee
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Minibar
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Free secured self parking on site
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Electric car charging station on site
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Limo/town car service
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Secured extended parking on site (CNY 60 per day)
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible parking and van parking available
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Train station pick-up shuttle (surcharge)
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Onsite parking options include a garage
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Transfer shower
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Wheelchair-accessible fitness center
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Wheelchair-accessible spa
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In-room accessibility
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Wheelchair-accessible parking
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Wheelchair-accessible public washroom
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Wheelchair-accessible path of travel
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Height-adjustable showerhead
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Elevator
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Visual fire alarm
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Wheelchair-accessible registration desk
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Wheelchair-accessible van parking
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Wheelchair-accessible restaurant
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Elevator door width (inches): 43
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Doorbell and phone notification
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Wheelchair-accessible concierge desk
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1 on-site accessible parking spaces
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Low-height electrical outlets in bathroom
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Lever door handles
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Wheelchair-accessible business center
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Wheelchair-accessible pool
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Health/beauty spa
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Mountain climbing
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Pilates classes
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Yoga classes
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Lifeguards on site
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24-hour fitness center
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Sauna
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Steam room
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Full-service spa
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2 hot tubs
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Fitness classes
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Outdoor pool
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Satellite channels
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TV
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DVD player
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Conference center (15737 square feet of space)
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Business center
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Meeting room
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Water dispenser
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Gift shop/newsstand
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Elevator
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Free newspapers in lobby
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ATM/banking services
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Ballroom
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Banquet hall
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Front-desk safe
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English
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Chinese (Mandarin)
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Chinese (Cantonese)
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Designated smoking areas (fines apply)
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Couples dining
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Romance packages available
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Vegetarian dining options
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Biodegradable coffee stirrers
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Rooftop garden
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Double-glazed windows
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Comprehensive food waste policy
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At least 80% lighting from LEDs
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No plastic coffee stirrers
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Vegan dining options
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Laundry facilities
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DVD player
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Rollaway/extra beds (surcharge)
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Snack bar/deli
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Free cribs/infant beds
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Soundproofed rooms
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Fence around the pool
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Outdoor pool
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Multilingual staff
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Laundry facilities
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Daily housekeeping
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Concierge services
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Change of bedsheets (on request)
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Tour/ticket assistance
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Luggage storage
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Turndown service
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Wedding services
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Dry cleaning service
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24-hour front desk
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Hair salon
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In-room WiFi speed: 25+ Mbps
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi
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Garden
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Pool sun loungers
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Lifeguards on site
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Pool umbrellas
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Reflexology
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Body treatments
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Facials
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Body wraps
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Hot tub
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Sauna
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Body scrubs
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Massage - Thai
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Massage - hot stone
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Couples treatment room(s)
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Steam room
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Outdoor treatment areas
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Aromatherapy
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Hydrotherapy
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8 treatment rooms
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Massage/treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Premier King Bed Room
Room Size:
592 square feet m2
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GeneralPing - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view |
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Discovery Suite
Room Size:
534 square feet m2
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GeneralSquare feet - 534, Square meters - 50, Number of bedrooms - 1, Coffee/tea maker, Ping - 15.1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
|
Club Executive King Bed Suite
Room Size:
1119 square feet m2
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GeneralPing - 31.45, Number of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view |
|
Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
|
Club Executive Twin Bed Suite
Room Size:
1119 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Extra bed count 1, Ping - 31, Bed count minimum 2, City view, Bed count maximum 2 |
|
Premier Suite
Room Size:
1119 square feet m2
|
GeneralWindow screens, Pool view, Ping - 31.45, Number of bedrooms - 1, Square meters - 104, Club level room, Square feet - 1119, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Oasis Suite
Room Size:
1119 square feet m2
|
GeneralNumber of bedrooms - 1, Coffee/tea maker, Square meters - 104, Club level room, Balcony, Square feet - 1119, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, City view, Number of bathrooms - 1 |
|
Design Garden View King Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1 |
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Design Premier King Room
Room Size:
592 square feet m2
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GeneralPing - 17, Number of bedrooms - 1, Coffee/tea maker, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view, Number of bathrooms - 1 |
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Design Garden View Twin Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Club Premier King Bed Room
Room Size:
592 square feet m2
|
GeneralNumber of bedrooms - 1, Club level room, Square feet - 592, Ping - 16.64, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55, City view, Number of bathrooms - 1 |
|
Design King Room
Room Size:
517 square feet m2
|
GeneralSquare feet - 517, Ping - 15, Number of bedrooms - 1, Coffee/tea maker, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Deluxe Garden View King Bed Room
Room Size:
538 square feet m2
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GeneralWindow screens, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Design Twin Room
Room Size:
538 square feet m2
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GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
|
Deluxe Garden View Twin Bed Room
Room Size:
538 square feet m2
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GeneralWindow screens, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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The Ritz-Carlton Suite
Room Size:
4801 square feet m2
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GeneralSquare meters - 446, Number of bedrooms - 1, Square feet - 4801, Club level room, Balcony, Ping - 135, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralWindow screens, Ping - 17, Number of bedrooms - 1, Square feet - 592, Extra bed count 1, Bed count minimum 2, Square meters - 55, City view, Bed count maximum 2 |
|
Carlton Suite
Room Size:
1270 square feet m2
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GeneralPing - 35.69, Square meters - 118, Number of bedrooms - 1, Club level room, Square feet - 1270, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
|
Club Junior Suite
Room Size:
667 square feet m2
|
GeneralSquare feet - 667, Window screens, Ping - 18.74, Square meters - 62, Number of bedrooms - 1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Club Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralPing - 17, Number of bedrooms - 1, Club level room, Square feet - 592, Extra bed count 1, Bed count minimum 2, Square meters - 55, City view, Bed count maximum 2 |
|
Club Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this The Ritz-Carlton, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the The Ritz-Carlton, Shenzhen starts from $296 per night with includes Parking, Wheelchair Accessible, Business Services, Guest Services, Air Conditioner, Pool, Balcony/Terrace, Security/Safety, Spa, Entertainment, Breakfast, Kitchen, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Hot Tub, Laundry, Designated Smoking Area, TV, Accessibility, Bedding/Linens, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Ritz-Carlton, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the The Ritz-Carlton, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
